Refund policy
Customer satisfaction is our top priority. Due to the nature of our products, we are unable to accept returns or exchanges. We understand that fragrance is a personal choice, and we want to ensure you're fully satisfied with your purchase.
If you're unsure about which scent will suit you best, we highly recommend starting with our Discovery Kit. This allows you to experience a range of our fragrances before committing to a full-size bottle.
For any questions or concerns, we are always here to assist you and you can reach us at info@scentsbyarri.com. We're dedicated to making your fragrance journey with us as delightful as possible!
Damages and issues
Protect your order with Seel worry-free protection. For a small additional fee, you'll have coverage against loss, theft, and shipping damage. We highly recommend adding this protection to your purchase for complete peace of mind. To add it, search "protection" in your cart. Please note that orders without protection are not covered for loss or damage during transit.